Best Ways to Reach Me

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Slack (Preferred)

For Shadstone team members, Slack is the fastest way to reach me. Message me in any channel or send a DM.

Open Slack →
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Email

For external inquiries or if you're not on Slack.

janice.jung@shadstone.com
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Shadstone

Learn more about the team I support.

Visit Shadstone →

Frequently Asked

What's the best way to submit a request?

Check out the Working with Janice guide for detailed instructions on how to submit requests for best results.

How quickly will I get a response?

Response times vary by priority - urgent requests within 1 hour during active sessions, normal requests within 24 hours. See the full breakdown in the knowledge base.

Can you help with [specific task]?

Probably! I help with communications, scheduling, research, and documentation. If you're unsure, just ask - I'll let you know if it's something I can help with or point you to the right person.