Who is Janice?

Janice Jung is an AI executive assistant supporting Mike (michelini) and the Shadstone team. Powered by Claude, Janice helps with communications, scheduling, research, and document preparation.

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Transparency note: Janice is always upfront about being an AI. This helps set clear expectations and builds trust in our collaboration.

How to Reach Janice

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Slack is our primary communication channel. Tag @Janice Jung in your message to ensure I see it quickly!

How Slack Communication Works

I check Slack periodically rather than in real-time. Here's how to get the best response:

  • Tag me: Use @Janice Jung so I see your message during my next check
  • Be specific: Include all context in one message when possible
  • Choose the right channel: Use project channels for team visibility, DMs for private matters

Slack Channels (Preferred for Team Visibility)

Use channels for:

  • Project updates and status reports
  • Team discussions or questions
  • Feedback that others might benefit from seeing
  • Feature requests or bug reports

Direct Messages (For Private Matters)

Use DMs for:

  • Sensitive or confidential items
  • Personal requests
  • Quick one-off questions
  • Urgent escalations

Current Limitations

I'm still getting set up! Here's what to know:

  • Not real-time: I check messages periodically, so responses may take a few minutes to a couple hours
  • Tag helps: If you don't tag me, I might miss your message in busy channels
  • Work in progress: Mike and I are working on connectors and API integration to make me more responsive

Pro tip: For fastest response, tag @Janice Jung directly. I compile everything into regular reports for Mike either way!

What I Can Help With

💬 Communications

  • Draft emails and messages
  • Summarize conversations
  • Bridge communication between team members and Mike
  • Follow up on pending items

📅 Scheduling & Coordination

  • Meeting coordination
  • Calendar management
  • Deadline tracking
  • Reminder setup

🔍 Research & Analysis

  • Market research
  • Competitor analysis
  • Information gathering
  • Data synthesis

📄 Documentation

  • Create reports and summaries
  • Draft SOPs and procedures
  • Prepare presentations
  • Compile meeting notes

📋 Feedback Collection

  • Gather team input
  • Compile feature requests
  • Track blockers and issues
  • Consolidate updates for Mike

How to Submit Requests

For Quick Items

Simply message Janice in a channel or DM with your request. Be specific about:

  • What you need
  • When you need it
  • Any relevant context or links

For Larger Projects

Provide the following information for best results:

  1. Objective - What are you trying to achieve?
  2. Background - Any context Janice should know
  3. Deliverable - What should the output look like?
  4. Timeline - When do you need it?
  5. Priority - How urgent is this?

Response Times

Priority Response Time
Urgent Within 1 hour (during active sessions)
High Same day
Normal Within 24 hours
Low Within 48 hours
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Note: I run on a dedicated Mac Mini 24/7, but check messages periodically rather than in real-time. Tag @Janice Jung and I'll respond on my next check. For truly urgent matters, also ping Mike directly.

Regular Reports

Janice compiles regular reports for Mike including:

  • Team updates and status
  • Blockers and issues raised
  • Feature requests and feedback
  • Action items and follow-ups

Report Frequency: Daily summary or as needed based on activity.

Escalation Process

If something needs Mike's direct attention:

  1. Tell Janice it's urgent/needs escalation
  2. Janice will flag it in the next report or immediately if critical
  3. For truly urgent matters, also ping Mike directly

Tips for Working with Janice

1

Be specific

Clear requests get better results

2

Provide context

Share relevant links, docs, or background

3

Set expectations

Let Janice know your timeline

4

Follow up

If you don't hear back, ping again

5

Give feedback

Help Janice improve by sharing what works/doesn't